Business Description
Our Mission: To provide quality care that improves the health of those we serve.
Established in 1895, Huntsville Hospital serves as regional referral and trauma center for more than a million people in north Alabama and southern Tennessee. A not-for-profit institution, Huntsville Hospital is governed by the Health Care Authority of the City of Huntsville and is the second largest hospital in Alabama.
In recent years, the hospital has expanded its service throughout the region with the development of Huntsville Hospital Health System, which includes hospitals in these Alabama counties: Madison (Huntsville Hospital, Huntsville Hospital for Women & Children, Madison Hospital), Limestone (Athens-Limestone Hospital), Morgan (Decatur Morgan Hospital: Decatur General & Parkway campuses), Colbert (Helen Keller Hospital) and Franklin (Red Bay Hospital). Huntsville Hospital Health System is the sixth largest publicly-owned hospital system in the nation.
Patient and Family Concerns -- Our goal is for patients to have an excellent experience during their stay at Huntsville Hospital. Patients or family members with questions, concerns or grievances are encouraged to:
1.) Press the call button to speak with your nurse.
2.) Ask to speak with your Charge Nurse or Nurse Manager.
3.) If your needs remain unmet, contact the Patient/Family Advocate at (256) 265-2421 or (256) 265-9449, M-F, 8 a.m.-5 p.m. All voicemail messages are returned promptly. If after 5 p.m. or on weekends, you may request assistance from the Administrative Supervisor by dialing "0" (on-campus) or (256) 265-1000 (off-campus).
4.) If further assistance is required, please ask your Charge Nurse to contact the administrative supervisor.
5.) Written correspondence may be sent to: Huntsville Hospital Customer Service, 101 Sivley Rd., Huntsville, AL 35801 or customersvc@hhsys.org.
Facebook wall posts or Facebook inbox messages are not effective in expediting your concern or grievance. Out of respect for our caregivers and other staff who work hard to provide excellent care, posts determined to be derogatory in nature will be deleted by an administrator. Before deleting the post, we will attempt to provide the appropriate contact information to address your concern.
Huntsville Hospital has a no solicitation policy, and that policy extends to our Facebook page. We respectfully ask that you refrain from promoting your business or posting about special offers for hospital employees on our Facebook wall. Posts determined to be solicitation will be deleted by an administrator.
Address & Contact
- Street:
- 101 Sivley Road
- Postcode:
- 35801
- City:
- Huntsville
- State:
- Alabama
- Zip:
- 35801
- Phone:
- (256) 265-8317
- Website:
- http://huntsvillehospital.org Madison Hospital Fan Page: http://www.facebook.com/MadisonHospitalFan Twitter: https://twitter.com/#!/HSVHospital Huntsville Hospital Newsletter: http://al.com/source Blog: http://connect.al.com/user/HH_QualityCare/index.html
- Category:
- Local Business
Map & Directions
HELPFUL INFORMATION FOR CONTACTING LOCAL BUSINESSES
Inspecting a Business Before Making a Call
Check Reviews and Ratings: Look at the reviews and ratings provided by other customers to gauge the reputation and reliability of the business. Confirm Contact Information: Ensure the contact details, like phone numbers and emails, are correct. Visit the business's official website if available. Verify Location: Confirm the location using the provided Google map.
Confirming Interaction
Business Hours: Confirm the working hours to ensure someone will be available to answer your call. Be aware of any holidays or special closures. Alternate Contact Methods: If the primary phone number is not responsive, look for alternate contact methods such as email or social media handles.
Preserving Your Confidential Data
Protect Your Personal Data: Keep sensitive information like social security numbers, credit card details, and passwords private. Check Representative's Identity: Make sure the representative is legitimate. Ask for their name and position and verify it on the official website. Before proceeding with any legal matters, consider understanding local $stateName state laws. It is also advisable to seek guidance from a licensed privacy law specialist to ensure adherence and to safeguard your rights and interests. You can find more information here by looking up a licensed lawyer specializing in privacy laws.
Environmental and Operational Goals
Weather Conditions: Look at the weather forecast for the area before you visit. Check Business Status: Confirm that the business is operational on the day you plan to visit, considering public holidays and any reported closures.
Reporting Problems or Disputes
Handling Disputes: If you encounter any legal issues or disputes with a local business, document the details and seek legal advice. You may also report the issue to local consumer protection agencies. Report Listing Problems: Report any inaccuracies such as closed businesses, wrong phone numbers, or incorrect addresses. Fill out this form to let us know: Contact Us Form
Surveying Firms
Post a Review: Review the business on their Facebook page or Google Local Business. This helps others in making informed decisions.